Medical care,
wherever you are.

Where a doctor is available for your exact location, typically within 60–90 minutes of your request confirmation. Availability and timing depend on your location; if no doctor is available we'll tell you before any payment.

Yes, all our partner doctors are certified English speakers. We understand the importance of clear communication during medical consultations, especially when you are away from home.

We work with most major international travel insurers including Allianz, Bupa, AXA, and Cigna. Our team can help coordinate direct billing so you don't pay out of pocket. Bring your insurance card details when you book and we'll handle the rest.

We currently operate in Antalya, Istanbul, and Bodrum — covering hotel zones, marina districts, and popular villa areas. Coverage is expanding to Marmaris, Fethiye, and Izmir. If you are unsure whether your location is covered, contact us via WhatsApp before booking.

Cancellations made at least 2 hours before your appointment are fully refunded. Cancellations made less than 2 hours before, and before the doctor has been dispatched, are refunded at 50%. Once the doctor has been dispatched or the service has started, cancellations are non-refundable, subject to your statutory rights. If DocOnWay or the provider cancels, you receive a full refund. See our Cancellation & Refund Policy for full details.